I did see today that Valve Steam had new EULA that I had to agree on (in order to use my games). What I found interesting is this you have to agree to in order to continue using Steam. For my part. I am going to forward this issue to consumer authorities in Denmark in next few days (I currently lack time to do so. I also need to find the contact details), as this terms might be illegal under EU law. Since taking away people rights (class action suites are sometimes legal in EU countries, laws are different between member states in this regards) cannot and should not remain legal for corporation to do so. As is being done in this case here.
Now the EULA text in question is like this.
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12. DISPUTE RESOLUTION/BINDING ARBITRATION/CLASS ACTION WAIVER.
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An arbitration is a proceeding before a neutral arbitrator, instead of before a judge or jury. Arbitration is less formal than a lawsuit in court, and provides more limited discovery. It follows different rules than court proceedings, and is subject to very limited review by courts. The arbitrator will issue a written decision and provide a statement of reasons if requested by either party. YOU UNDERSTAND THAT YOU AND VALVE ARE GIVING UP THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BEFORE A JUDGE OR JURY.
YOU AND VALVE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR COLLECTIVE ARBITRATION, EVEN IF AAA’s PROCEDURES OR RULES WOULD OTHERWISE ALLOW ONE. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY’S INDIVIDUAL CLAIM. You and Valve also agree not to seek to combine any action or arbitration with any other action or arbitration without the consent of all parties to this Agreement and all other actions or arbitrations.
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This Section 12 shall apply to the maximum extent permitted by applicable law. If the laws of your jurisdiction prohibit the application of some or all of the provisions of this Section notwithstanding Section 11 (Applicable Law/Jurisdiction), such provisions will not apply to you.
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It is unfair in the legal scene that corporation remains the power player in this case. While the user (consumer in this case) has no right or limited rights to do something if fail or fall apart due to error or mistake of the company in question. This time around it is Steam and Valve how are taking away people right in the EULA update.